• Personal Grooming
• Handshaking
• Introducing Yourself and Others
• Forms of Address – Honorifics
• Responding to Introductions
• Eye Contact
• Meeting Persons with Disabilities
• Conversation Skills
• Posture, Sitting, Standing, Walking, Turning
• Telephones, Cell Phones, Voice Mail
• Netiquette – PDA’s and Emails
• Answering the Door at Home
• Stairs, Steps, Elevator and Escalators
• Giving and Accepting Compliments
• Do’s and Don’ts in Public Places
• Coats, Hats and Doors
• Automobiles
• Personal Stationery
• Thank you notes
• Theatre, Ballet, Symphony, Movies and Concerts
• Restrooms
• Dating Skills
• Interviewing Skills for Jobs, Preparatory Schools and Colleges

Dining Tutorials

• Table Manners
• Toasting
• Flatware, China and Crystal
• Place settings
• How to Handle the Knife and Fork
• Continental and American Styles of Dining
• Understanding the Silent Service Code
• Sitting and Being Seated
• Difficult to Eat Foods
• Host/Hostess and Guest Duties
• Extending and Receiving Invitations
• Napkins
• Do’s and Don’ts of Dining
• Conversations